Shipping Policy

Last updated: September 5, 2024

Shipping Policy for RestinHealth.com

Thank you for shopping with RestinHealth.com. This shipping policy outlines how we manage the shipment of orders placed through our online store. Please review the following details to understand our processes for handling and delivering your orders.

Shipping Methods and Rates

• Shipping Methods: We partner with a reliable third-party fulfillment service to ensure your orders are handled and shipped efficiently. During checkout, you can choose between standard and expedited shipping options. Shipping costs are calculated based on the delivery method selected and the destination of your order.
• Shipping Rates: Shipping rates will be displayed during checkout based on your location and the chosen shipping method. We strive to offer competitive rates, providing you with the best value for your shipping expenses.

Processing Time

• Order Processing: Orders are typically processed within 1-2 business days after receipt. Business days are Monday through Friday, excluding holidays. Please note that processing times may be extended during peak periods or special sales events.
• Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment’s status and location.

Delivery Time

• Standard Shipping: Delivery times for standard shipping generally range from 3-7 business days, depending on your location and the shipping carrier.
• Expedited Shipping: Expedited shipping options are available during checkout, with delivery times ranging from 1-3 business days, depending on the carrier and your location.

Shipping Restrictions

• Domestic Shipping: We currently only offer shipping within the United States. International shipping is not available at this time.
• P.O. Box Addresses: Orders shipped to P.O. Box addresses may experience additional processing time. For faster delivery, please provide a physical address if possible.

Tracking Your Order

• Tracking Information: Once your order is shipped, you will receive a tracking number via email. Use this tracking number to check the status of your shipment on the carrier’s website.
• Shipping Delays: Occasionally, factors such as weather conditions, carrier delays, or high order volumes may impact delivery times. We will keep you informed of any significant delays.

Risk of Loss

• Delivery Risk: The risk of loss or damage to your order transfers to you upon delivery to the carrier. We are not responsible for any loss or damage occurring after the shipment leaves our fulfillment center.
• Delivery Issues: If your order is lost or damaged during shipping, please contact us at [email protected]. We will assist you in resolving the issue with the carrier and provide the necessary support.

Address Changes

• Address Updates: If you need to update your shipping address after placing an order, contact us as soon as possible. We will make every effort to accommodate address changes before the order is processed and shipped. Once the order is in the fulfillment process, changes to the shipping address may not be possible.

Customer Service

• Contact Us: For questions or concerns regarding shipping, please contact our customer support team at [email protected]. We are here to ensure a smooth and satisfactory delivery experience.

Thank you for choosing RestinHealth.com. We appreciate your business and look forward to serving you!